I ordered Photoshop Elements Premier 13 from Dell 2 months ago. I had issues downloading it, spoke to their support [no help at all] and it finally started downloading. It got to the very end and then gave me an error message saying download could not be completed. I attempted again to download and now all I receive is an error message saying "Application cannot be started. Please contact application vendor." I tried called adobe customer service and this product does not offer phone support. I tried starting a chat [4 times] today and it says chat is down everytime. This is my last effort to try and see if ANYONE can help me. I have been denied getting a refund from Dell because they state I downloaded it successfully. I haven't even been able to put in a product key!! Could someone PLEASE help me in downloading this software?!
↧