Hi Jeffrey,
JeffreyNijnatten wrote:
Why so hidden and hard to get for your customers, I've been busy for ONE HOUR to finally found this not outdated way to get a product we pay for but do not get until you've past though the forest of potential options to download it with another product that not every one needs (ppro cs6) and have to remove again but have to be sure you do not remove the program you were looking for with it. Really Adobe??
I'm sure that must have been frustrating. I'm sorry you did not find one of our online resources showing users how to acquire Encore from Creative Cloud. You are right that it is not very intuitive and I will continue to advocate for an easier way to download the application. My apologies for this happening to you.
Regards,
Kevin