Hello Everyone
New member here!
I have been using CS6 cloud at work now for some years, but want to learn some other apps in the collection.
I have just purchased CS4 Master Collection on eBay. Boxed. 6 DVDs. I installed on my Windows 7 PC yesterday. When I installed it informed me the serial number was correct. I opened a few apps, created a document,saved, etc., everything seemed fine.
Today I tried to launch InDesign, Photoshop and Illustrator, and it takes me to a 'CS4 Software Setup' page. I re-enter my serial number but get a red cross (serial number invalid if I try continue),
I spoke to Adobe Support in live chat today and they inform me that the number printed on the box / dvd case is not a valid Adobe serial number and I'll have to take this up with the seller.
I must admit, all the packaging, labels, DVD's looked extremely genuine ... both on eBay and when I received them.
Do you think I've been sold an illegal copy? Does this happen often on eBay?
Probably not much I can do about it, I just wondered if you folks had come across this before.
Thanks in advance.
Chris