lorpeterson
We have just had great news from a Premiere Elements12 and 13 user named Jilly.
We have been going through intensive troubleshooting with a could not install for versions 12 and 13.
What seemed to have been the key to success was uninstall rather than just disabling of the antivirus program.
Please hold that thought in case we need to go in that direction for your Premiere Elements 13 installation problems.
ATR