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In Design CS2 won't accept serial number during "Personalization" In Design

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Re: InDesignCS2 rejects the serial number provided for CS2 special "no-activation" versions.

 

I am having an identical set of issues as outlined in the above discussion but I am using Windows 7.

 

My hard disk died and I am simply trying to get back up to speed with the new one. I have Creative Suite 2 Premium.  Following the special instructions for moving certain files so that I wouldn't have the Insert Disk 2 problems I managed to get PhotoShop actuvated and running. However, I am unable to "personalize" InDesign because the system does not like the serial number.  I have tried the one that came on the original box and the one that was on the link I used to download the programs. Both with and without the hyphens.

 

I have also been unable to uninstall InDesign and start over as the wizard was interrupted just as it was described above.

 

I have followed the instructions on the link you provided to manually remove CS2:  Manually remove Adobe Creative Suite 2.x | Windows  Including attempting to uninstall Creative Suite.  However, Adobe InDesign CS2, Adobe Illustrator CS2, and Adobe SVG Viewer 3 still appear in the list of programs and for some reason cannot be uninstalled using the control panel.

 

In looking at the files that are still on the computer I see a folder C:\Creative Suite CS2. It has folders in it for PhotoShop, Illustrator, and Version Cue plus some other stuff. I was able to delete each of the files individually. but when I attempt to delete Illustrator, I get an error message saying  that it can't be deleted  because a folder or file is open in another application. When I attempt to uninstall that one using the control panel I get a message saying the remover was interrupted before it could finish.

 

I haven't even gotten to the part of the instructions where you remove things from the registry!

 

Any thoughts on where to go from here?

 

Thanks,

 

E.


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