Hi Adobe Audition HQ
I'm several weeks into my adventures with Adobe Audition CC (2014.2) on mac (MacBook Pro and iMac Retina 5k) and it hasn't been easy. So in the spirit of positive development thought I'd pop this up maybe for some discussion, hopefully some answers and maybe a timeline.
I emailed sales via the site over a week ago and not heard anything and sent in a bug report. Also I've had a positive chat yesterday someone from tech support by phone (thank you) - but as yet not managed to get to email or speak to anyone else higher up - as there's no email address.
In a nutshell the current multitrack platform on CC isn't fit for my old workflow from AA3 (running on XP - old school I know!) anymore. The major issue being audio briefly cutting out on editing functions while you are playing back in the multitrack. For example, splitting a file or grouping. This doesn't happen in AA3 and as someone who does hundreds of those kind of edits a day for work I can't have sound dropping out all the time no matter how short that buffer is. I appreciate that some compromise had to be made to make the program work on mac - but this is a major deal breaker/change for me from AA3.
Moving forward. 2 questions - Is there any time frame for this "cut out" to be addressed? And, is there any sign of a lower resolution option to run AA (CC) as well while I'm here as the graphics seem to really struggle on an iMac 5k (even though it is spec'd up the hilt with 32GB RAM and a 4GB video card and i7 processor - and I'm on my second one having sent one back already)??
AA3 is incredible and I have taught AA for several years at a college and used it constantly since 2000 (CoolEdit days!). It has been an incredible radio production platform. Having now paid my subscription to CC I have a DAW I can't use as a multi track and now to keep my business running am having to buy/set up a brand new DAW that does work properly on mac AND then buy a load of additional VST plugin's. That's before the hours/days I've lost trying to sort/find a replacement multitrack.
I'd be delighted to meet/spend some time with any audition developers - just wish there was a way of getting through to speak to someone.
Hope to get some answers - or maybe get some more feedback. Thanks for everyone's thoughts on the other couple of forum posts as well.
Maybe 2014.3 will fix it??! That'd be amazing and in every sense of the word we can go back to business as usual.